1. Windows Central Question's Avatar
    By error when ready to impost my photos from my camera I pressed this phone companion ,I have no iPhone or android phone, I just want to be able to import my photos from my camera without the screen going to this phone companion it is driving my crazy . Can anyone tell how to go back ro regular import phonto and see them in my gallery. HELP>>
    12-28-2015 08:43 AM
  2. RumoredNow's Avatar
    Your device is being mistakenly recognized as a phone...

    Use this tool: View any installed/connected USB device on your system Right click the .exe and Run as Administrator

    Search your USB drivers and remove any that seem like they attach to the camera. You may have to examine the Last Plug/Unplug dates to help you decide.

    Once you purge the drivers, then plug back in and let the drivers add a fresh copy and stay away from the phone companion deal. Just use File Explorer.
    12-28-2015 04:54 PM
  3. pou1934's Avatar
    [B]Thank you for getting back to me. I followed your instruction and uninstall the device re: to my camera
    but when I plucg again to import the phone companion comes up again. Did I do something wrong?
    RumoredNow likes this.
    12-30-2015 07:00 AM
  4. RumoredNow's Avatar
    Darn...

    OK.

    Open Settings > in the search box type "autoplay" > click the "autoplay settings" result > scroll the lists and find the device > set the default for "take no action"


    Let me know if that makes a difference.
    12-30-2015 12:56 PM

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