1. Windows Central Question's Avatar
    With my old Nokia I was able to hear them with this phone I have to select something in settings and then waste money ringing my phone.
    That is ridiculous
    01-18-2016 12:26 AM
  2. RumoredNow's Avatar
    In the ringtone selection list there should be a play button to the left of the ringtone title. Tap that for a preview. You should not have to call to preview the song.

    wp_ss_20160118_0001.jpg


    If the play button is not appearing, then something is wrong. Try a Soft Reset. Hold the Volume Down + Power buttons until the phone vibrates and reboots (about 10 seconds).


    If that does not work, then you need to Hard Reset. Power off the phone > hold Volume Down > press Power > keep holding Volume Down until you see the exclamation (!) screen, then immediately release the Volume Down

    Now tap Volume Up / Volume Down / Power / Volume Down

    You should see the spinning gears and your phone will reflash the last OS version held in recovery. You do loose data, but get your phone back. Sign into your Microsoft Account and restore your backup during the set up.


    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread... Please see this link for instructions on how to join Windows Central.
    01-18-2016 01:45 AM

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