1. Windows Central Question's Avatar
    Unable to force shutdown. Power button turns off unit but when I power up, it's still in
    shutdown screen.
    01-27-2016 05:40 PM
  2. jajlagrone's Avatar
    This has happened to me also.
    My solution was to remove the battery for a few minutes ( I kept mine out for 5 minutes) then reinsert battery and power phone on. It worked for me. Good Luck!
    01-28-2016 09:06 AM

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