1. Windows Central Question's Avatar
    when I dial out or receive a call, my nokia windows lumina goes completely dark. how to I feep light on
    03-16-2016 10:26 PM
  2. ven07's Avatar
    when I dial out or receive a call, my nokia windows lumina goes completely dark. how to I feep light on
    Which phone? press the lock button to lock the phone and then to unlock it after when the phone goes dark.. Should help with the issue
  3. ven07's Avatar
    when I dial out or receive a call, my nokia windows lumina goes completely dark. how to I feep light on
    Which phone? press the lock button to lock the phone and then to unlock it after when the phone goes dark.. Should help with the issue
    03-16-2016 10:39 PM
  4. xandros9's Avatar
    I suspect the proximity sensor is either defective or obstructed somehow, make sure the face of the device (esp the top part) is clear.
    The proximity sensor turns off the display during a call when close to something, such as your face. And if nothing is in the way, it might be defective.
    ven07 likes this.
    03-17-2016 01:22 AM
  5. avengerxp's Avatar
    Lumia phone turn off the screen when you make a call - there is a small sensor near the ear - piece which will check if your face is near when a call is made, if it's blocked (near your face) the display switch off to prevent accidental touch inputs. When making a call make sure your fingers are not covering the top of the phone.
    ven07 likes this.
    03-17-2016 02:01 AM

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