1. 9762336675's Avatar
    My phone can't update because there is previous update is available..but it can't download so how can remove this bugs update and update to windows10
    03-18-2016 08:56 AM
  2. eusty's Avatar
    Why can't you download the update?
    03-18-2016 11:50 AM
  3. 9762336675's Avatar
    Why can't you download the update?
    no I'm tried to update..but it goes fail.n now I want reupdate.it says updates are available first download it then try
    04-12-2016 08:29 AM
  4. 9762336675's Avatar
    I can't understand why im not downloading update..im using hard reset but problem still continues..she says first downloading currently available update.but when I started update it goes fail everytime
    04-12-2016 08:31 AM
  5. Indistinguishable's Avatar
    Make sure you're connected to WiFi.

    If the problem persists, i'd recommend hooking your phone up to a PC and using the Windows Device Recovery Tool
    04-12-2016 09:11 AM

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