1. Windows Central Question's Avatar
    my phone will not recognize my 32 sd card, was told to reset and it will work
    03-30-2016 12:43 PM
  2. gpobernardo's Avatar
    You must check first if your Lumia device is compatible with 32GB cards - some older ones are not.

    Then, if you have your phone contacts synchronized and backed up to your Microsoft account, then you should be able to restore them back after resetting your phone - since resetting your phone will erase everything from it (including contacts). To check this, login to your people.live.com account and see if your contacts are listed there.

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    Guytronic likes this.
    03-30-2016 12:58 PM

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