1. Windows Central Question's Avatar
    I cannot access the app screen on 10.1. I believe there was an auto update and when I logged on again I couldn't access the app screen. I can only see my desktop with all the shortcuts I had before. I have to right click the Windows icon to be able to shutdown/restart and access other places like Control Panel.
    The weird thing is that on my wife's log on it's still there but not on mine???
    Also, Internet Explorer disappeared from the taskbar and won't stay up there when I drag a shortcut there.
    04-10-2016 03:28 AM
  2. ven07's Avatar
    Oh you mean that you can't open the start menu? Do a quick search online and you'll find a few solutions have been posted. All have varying degrees of success. Best thing to do (what I did as well), create another User Account for the device and use that one as your main account

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    04-17-2016 05:16 PM

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