1. Windows Central Question's Avatar
    I signed on to my account and decided to change the picture on my site (my husband also uses this computer and he is administrator (not a problem). I went into the Control Panel and browsed and selected a pic. I went out of my site for a few minutes and when I tried to sign on again, I got the message that my password was invalid. I have gone to every site they have told me to go to (several times) to fix this problem and right now I am ready to pull my hair out. I have Windows 8.1. Thank you for any help you can provide.

    Sherri Jones :Mod edit e-mail removed for user privacy
    Last edited by Guytronic; 05-07-2016 at 09:05 PM.
    05-07-2016 08:55 PM
  2. Guytronic's Avatar
    Which account Sherri?
    Can you log in or join here at Windows Central so we can get you help?
    05-07-2016 09:07 PM
  3. neo158's Avatar
    Originally posted by Windows Central Question
    I signed on to my account and decided to change the picture on my site (my husband also uses this computer and he is administrator (not a problem). I went into the Control Panel and browsed and selected a pic. I went out of my site for a few minutes and when I tried to sign on again, I got the message that my password was invalid. I have gone to every site they have told me to go to (several times) to fix this problem and right now I am ready to pull my hair out. I have Windows 8.1. Thank you for any help you can provide.

    Sherri Jones :Mod edit e-mail removed for user privacy
    Is this your Windows Account and is it tied to a Microsoft Account, if so then you will need to go to https://forums.windowscentral.com/e?...token=uWOihpiK and reset it from there. You might also want to check that you are entering the password correctly and that you are trying to sign into the correct account.
    RumoredNow likes this.
    05-08-2016 05:31 AM

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