[Windows Central Question]

I signed on to my account and decided to change the picture on my site (my husband also uses this computer and he is administrator (not a problem). I went into the Control Panel and browsed and selected a pic. I went out of my site for a few minutes and when I tried to sign on again, I got the message that my password was invalid. I have gone to every site they have told me to go to (several times) to fix this problem and right now I am ready to pull my hair out. I have Windows 8.1. Thank you for any help you can provide.

Sherri Jones :Mod edit e-mail removed for user privacy

[Guytronic]

Which account Sherri?
Can you log in or join here at Windows Central so we can get you help?

[neo158]

Originally posted by Windows Central Question
I signed on to my account and decided to change the picture on my site (my husband also uses this computer and he is administrator (not a problem). I went into the Control Panel and browsed and selected a pic. I went out of my site for a few minutes and when I tried to sign on again, I got the message that my password was invalid. I have gone to every site they have told me to go to (several times) to fix this problem and right now I am ready to pull my hair out. I have Windows 8.1. Thank you for any help you can provide.

Sherri Jones :Mod edit e-mail removed for user privacy

Is this your Windows Account and is it tied to a Microsoft Account, if so then you will need to go to http://forums.windowscentral.com/e?l...token=I7WLMdCo and reset it from there. You might also want to check that you are entering the password correctly and that you are trying to sign into the correct account.