1. Windows Central Question's Avatar
    Microsoft edge just freezes when surfing the net, and theres something wrong with sound, music doesnt come through on my headphones even tho they are brand new. Im using a Microsoft Lumia 550 phone.
    05-18-2016 03:03 PM
  2. Chintan Gohel's Avatar
    Microsoft edge just freezes when surfing the net, and theres something wrong with sound, music doesnt come through on my headphones even tho they are brand new. Im using a Microsoft Lumia 550 phone.
    are you on the latest OS version? 10586.318? Also, are all your apps up to date? If yes to these questions, try a different set of headphones and check if sound plays or not. If not, then you could take the phone back to the store for service or replacement

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    05-19-2016 03:35 AM

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