08-14-2016 05:01 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    Well, everything was working well untill I did a simple reboot since asphalt airborne 8 wasnt opening, so anyway, asphalt still doesnt work but when I tried to open whatsapp it asked me to set time and date, everything is on auto so clicked next and then black screen with the legend "this version has expired please update" so I go to store try to find any updates but since there is none well, i just cant do the update. Tried to send a message from a friends phone to mine via whatsapp and of course it wasnt sent. is there any way you can help me? I would really appreciate it.
    07-05-2016 11:49 AM
  2. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by Windows Central Question
    Well, everything was working well untill I did a simple reboot since asphalt airborne 8 wasnt opening, so anyway, asphalt still doesnt work but when I tried to open whatsapp it asked me to set time and date, everything is on auto so clicked next and then black screen with the legend "this version has expired please update" so I go to store try to find any updates but since there is none well, i just cant do the update. Tried to send a message from a friends phone to mine via whatsapp and of course it wasnt sent. is there any way you can help me? I would really appreciate it.
    check your time and time zone, even if it is on auto - also try uninstalling whastapp and then install it back

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    07-05-2016 12:12 PM
  3. nozinozi's Avatar
    nozinozi
    Same thing happened with my lumia 1320. If l may ask, how did you update it so far. To uninstall it is another problem coz l will lose my stuff that l need plus l am not sure if it will work out.
    08-11-2016 01:40 AM
  4. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by nozinozi
    Same thing happened with my lumia 1320. If l may ask, how did you update it so far. To uninstall it is another problem coz l will lose my stuff that l need plus l am not sure if it will work out.
    if you can open the app, do a backup - then uninstall and when reinstalling it will ask to restore backed up data - so your chats won't disappear
    08-14-2016 05:01 PM
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