1. Windows Central Question's Avatar
    once past the lock screen its then black with a circle saying loading and cant do anything with it plus now it wont charge
    07-20-2016 08:01 AM
  2. Chintan Gohel's Avatar
    once past the lock screen its then black with a circle saying loading and cant do anything with it plus now it wont charge
    which model and which OS?
    You can try using windows device recovery tool to reset the phone

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    07-20-2016 08:22 AM

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