[Windows Central Question]

I log on as Mark & Jan with administrator privileges. I go into windows explorer and select a file from a folder. I right hand click and select "delete. The message "Retry or Cancel" appears. I have to select "Retry" 5 times. On the 5th time it will delete the file. What can I do to fix this please so I can delete the file on the first attempt. It happens when I select "Delete" or Shift "Delete" Many thanks. Mark

[Chintan Gohel]

I log on as Mark & Jan with administrator privileges. I go into windows explorer and select a file from a folder. I right hand click and select "delete. The message "Retry or Cancel" appears. I have to select "Retry" 5 times. On the 5th time it will delete the file. What can I do to fix this please so I can delete the file on the first attempt. It happens when I select "Delete" or Shift "Delete" Many thanks. Mark

are the files you're deleting system files or hidden files? Does it happen with any file?

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[Markus_D]

The files I am deleting are just .pdf files. sometimes .doc or .docx files or .xls files. Not system files. thanks, Markus_D

[Chintan Gohel]

The files I am deleting are just .pdf files. sometimes .doc or .docx files or .xls files. Not system files. thanks, Markus_D

okay - this is new

Can you check for OS updates?
And try this : SFC Scan: https://support.microsoft.com/en-us/kb/929833

[Markus_D]

Thanks for the advice. I tried the scannow and there were no file violations. I have not had any updates since 17th March. I turned them off as they were consuming heaps of my download limit and costing $'s. Maybe I had better turn them on, but if I can fix this issue without doing that it would be great. Other aspects seem to be working fine. Thanks again for the advice. Mark

[Chintan Gohel]

Thanks for the advice. I tried the scannow and there were no file violations. I have not had any updates since 17th March. I turned them off as they were consuming heaps of my download limit and costing $'s. Maybe I had better turn them on, but if I can fix this issue without doing that it would be great. Other aspects seem to be working fine. Thanks again for the advice. Mark

try getting wifi or wired net and do those updates - the updates are there for a reason, this bug is one of them