1. Windows Central Question's Avatar
    I log on as Mark & Jan with administrator privileges. I go into windows explorer and select a file from a folder. I right hand click and select "delete. The message "Retry or Cancel" appears. I have to select "Retry" 5 times. On the 5th time it will delete the file. What can I do to fix this please so I can delete the file on the first attempt. It happens when I select "Delete" or Shift "Delete" Many thanks. Mark
    07-28-2016 01:37 AM
  2. Chintan Gohel's Avatar
    I log on as Mark & Jan with administrator privileges. I go into windows explorer and select a file from a folder. I right hand click and select "delete. The message "Retry or Cancel" appears. I have to select "Retry" 5 times. On the 5th time it will delete the file. What can I do to fix this please so I can delete the file on the first attempt. It happens when I select "Delete" or Shift "Delete" Many thanks. Mark
    are the files you're deleting system files or hidden files? Does it happen with any file?

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    07-28-2016 01:52 AM
  3. Markus_D's Avatar
    The files I am deleting are just .pdf files. sometimes .doc or .docx files or .xls files. Not system files. thanks, Markus_D
    07-29-2016 12:18 AM
  4. Chintan Gohel's Avatar
    The files I am deleting are just .pdf files. sometimes .doc or .docx files or .xls files. Not system files. thanks, Markus_D
    okay - this is new

    Can you check for OS updates?
    And try this : SFC Scan: https://support.microsoft.com/en-us/kb/929833
    07-29-2016 12:24 AM
  5. Markus_D's Avatar
    Thanks for the advice. I tried the scannow and there were no file violations. I have not had any updates since 17th March. I turned them off as they were consuming heaps of my download limit and costing $'s. Maybe I had better turn them on, but if I can fix this issue without doing that it would be great. Other aspects seem to be working fine. Thanks again for the advice. Mark
    07-29-2016 04:24 AM
  6. Chintan Gohel's Avatar
    Thanks for the advice. I tried the scannow and there were no file violations. I have not had any updates since 17th March. I turned them off as they were consuming heaps of my download limit and costing $'s. Maybe I had better turn them on, but if I can fix this issue without doing that it would be great. Other aspects seem to be working fine. Thanks again for the advice. Mark
    try getting wifi or wired net and do those updates - the updates are there for a reason, this bug is one of them
    07-29-2016 04:34 AM

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