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  1. Windows Central Question's Avatar
    So basically, I upgraded to windows 10, and I found that a lot of my documents and photos were gone! But I luckily found them under this pc > local disk (c) > users > public so I decided to move those files to "this pc". But the next day, those files were gone again, and I hoped to retrieve them by restoring windows 7 back to my computer, but unfortunately, that did not help. Do you guys have any idea how to retrieve back my files? Thanks so much!!
    07-31-2016 12:04 AM
  2. Chintan Gohel's Avatar
    Check in drive C > windos.old folder
    There's a chance the files are there

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    07-31-2016 10:00 AM
  3. Dionysios72's Avatar
    I had a similar problem except mine was worse.. see my post on Aug 1 on trying to recover deleted files. After I upgraded I had not files in my windows.old folder and I mean nothing other than a public folder with one favorites website. It looks like Windows 10 deleted all my data. Were you able to find yours? Was it hidden?
    08-06-2016 11:14 AM
  4. Chintan Gohel's Avatar
    I had a similar problem except mine was worse.. see my post on Aug 1 on trying to recover deleted files. After I upgraded I had not files in my windows.old folder and I mean nothing other than a public folder with one favorites website. It looks like Windows 10 deleted all my data. Were you able to find yours? Was it hidden?
    your used storage space had reduced after the upgrade?
    08-06-2016 11:19 AM
  5. ChrisRJ's Avatar
    So basically, I upgraded to windows 10, and I found that a lot of my documents and photos were gone! But I luckily found them under this pc > local disk (c) > users > public so I decided to move those files to "this pc". But the next day, those files were gone again, and I hoped to retrieve them by restoring windows 7 back to my computer, but unfortunately, that did not help. Do you guys have any idea how to retrieve back my files? Thanks so much!!
    Did you try to install any data recovery softwares? It should speed up the process. I have installed Disk Drill for Windows XP a long time ago to recover old videos on my laptop. Yous should definitely try it http://www.cleverfiles.com/disk-drill-windows.html
    Last edited by ChrisRJ; 08-29-2016 at 07:19 AM.
    08-25-2016 03:24 AM
  6. ads13's Avatar
    Originally posted by Windows Central Question
    So basically, I upgraded to windows 10, and I found that a lot of my documents and photos were gone! But I luckily found them under this pc > local disk (c) > users > public so I decided to move those files to "this pc". But the next day, those files were gone again, and I hoped to retrieve them by restoring windows 7 back to my computer, but unfortunately, that did not help. Do you guys have any idea how to retrieve back my files? Thanks so much!!
    Use EASEUS OR STELLAR DATA RECOVERY SOFTWARE....
    ChrisRJ likes this.
    08-25-2016 04:24 AM

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