08-04-2016 03:37 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    I am switching from a dead Lumia 521 to a new Lumia 640. I have two MS accounts and I do not know which was associated with my phone.
    Since I want to restore my settings, apps and data, I don't want to login to the wrong account and lose them.

    How can I find out which of the 2 accts was the old phone linked to?
    08-04-2016 03:02 PM
  2. RumoredNow's Avatar
    RumoredNow
    Log into one of the accounts in a PC browser and check the devices tab... That should show the device if it was on that account.

    Or log into one of the accounts on OneDrive > Get more storage > Device backups to check for the backup you want to use and then associate that account with the new device.


    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
  3. RumoredNow's Avatar
    RumoredNow
    Log into one of the accounts in a PC browser and check the devices tab... That should show the device if it was on that account.

    Or log into one of the accounts on OneDrive > Get more storage > Device backups to check for the backup you want to use and then associate that account with the new device.


    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    Chintan Gohel likes this.
    08-04-2016 03:37 PM
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