08-10-2016 08:27 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    I was using windows 10 home genuine. Then came the Windows Anniversary Upgrade and I did. After 2-3 days my apps didn't start , my store won't open , and start menu does not open . So i tried everything that i can get from online and but nothing worked.
    So i decided to downgrade my windows 10 to previous build and then the process of downgrading started and it done well " i think so" and and during restart the log on page does not seems to open . There is only a blue page with a round dots like windows does before starting . But nothing appears after this much .
    08-08-2016 10:19 PM
  2. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
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    try to force a restart and try again
    or try starting in safe mode

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    David Mcdonld likes this.
    08-08-2016 11:58 PM
  3. prince14789's Avatar
    prince14789
    I tried it twice and thrice and left the laptop for overnight but no change .
    08-09-2016 02:43 AM
  4. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
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    Originally Posted by prince14789
    I tried it twice and thrice and left the laptop for overnight but no change .
    you might need to do a clean install: How to do a clean installation of Windows 10 | Windows Central
    08-09-2016 03:47 AM
  5. prince14789's Avatar
    prince14789
    Can we find the windows 10 product key by using ubuntu because i m using ubuntu right now
    08-09-2016 08:39 AM
  6. Chintan Gohel's Avatar
    Chintan Gohel
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    Originally Posted by prince14789
    Can we find the windows 10 product key by using ubuntu because i m using ubuntu right now
    you wouldn't need to find the product key....
    08-10-2016 08:27 AM
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