1. Richard Herbert's Avatar
    while on a call I realized that my phone was a bit warm but I did not pay much attention to it because it always tend to get warm every now and then. what happened next amazed me. the phone suddenly started to glitch and within a few second it went totally light green. I had to restart it a few time to get it to recover and since then it has been flickering and now has gone back to the green screen and no matter how often it restart the device it is inoperable, what would have caused this and how can it be rectified? my device is very important, I need it operable!
    08-15-2016 06:26 PM
  2. Chintan Gohel's Avatar
    try taking out the battery and then put it back and check

    or take it back for repairs or replacement
    08-16-2016 01:45 AM
  3. Richard Herbert's Avatar
    so this means that there is no easy fix to this one? NB the device is working rather well, it is just that I cant get back to the original backlight
    08-18-2016 07:44 PM
  4. Chintan Gohel's Avatar
    so this means that there is no easy fix to this one? NB the device is working rather well, it is just that I cant get back to the original backlight
    does the 950 have any display settings in extras for changing the colour scheme? Some lumias have that
    08-19-2016 05:40 AM
  5. Richard Herbert's Avatar
    I have the international version and I never came across that setting
    08-20-2016 05:21 PM
  6. Richard Herbert's Avatar
    can this be a software problem, can this be fixed if I did a software reset?
    08-20-2016 05:23 PM
  7. Chintan Gohel's Avatar
    can this be a software problem, can this be fixed if I did a software reset?
    you can try doing the factory reset as long as you've done all the backups
    08-21-2016 11:59 AM

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