1. Windows Central Question's Avatar
    hi.
    I have a lumia 950xl dual sim. unlocked
    after build 10586.218 I didn't get any update. I've cheched a hundred times with phone and even upgrade advisor but nothing happened. no new build update, no firmware update. nothing. and I didn't anniversary update message either.
    i'm not in the insider program.
    does anyone know what the problem is?
    how to fix it? (preferably without having to hard reset)
    and one more thing.
    if I update my phone with windows device recovery tool, will it get erased (like hard reset) ?
    08-17-2016 01:10 PM
  2. ven07's Avatar
    Since you seem reluctant to join the Windows Insider program, your only options are to wait or to go for that hard reset and hope it works :)

    Yes, using the recovery tool to will wipe the phone just like a hard reset would, BUT the recovery tool will also bring you back to the original build the phone had when you first booted it up

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    08-17-2016 04:11 PM
  3. Maziyar Mahdiyan's Avatar
    Since you seem reluctant to join the Windows Insider program, your only options are to wait or to go for that hard reset and hope it works :)

    Yes, using the recovery tool to will wipe the phone just like a hard reset would, BUT the recovery tool will also bring you back to the original build the phone had when you first booted it up

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    I've joined windows central.
    I did a hard reset but then again nothing, no update message.
    I've downloaded windows insider and joined, but when I click on "get preview builds" it says "no build, we weren't able to find a preview build for you"
    I can't change to insider ring either, there's no option for it.
    what should I do? :(
    08-17-2016 06:02 PM
  4. Chintan Gohel's Avatar
    I've joined windows central.
    I did a hard reset but then again nothing, no update message.
    I've downloaded windows insider and joined, but when I click on "get preview builds" it says "no build, we weren't able to find a preview build for you"
    I can't change to insider ring either, there's no option for it.
    what should I do? :(
    use windows device recovery tool to do a fresh clean install
    ven07 likes this.
    08-18-2016 08:29 AM

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