Originally Posted by
debi0662 Yes I have Windows 10 Home but I have had the problem for a while. The last time an update was done was 8/8/16. So I don't know what caused the problem.
When did it start roughly?
If you look at the windows update history, we maybe able to pin point which update may have caused the issue.
Also can you access event viewer via the right click context menu?
If you can, go to Windows logs on the right hand side and click on system -> scroll down until you see the last time the error popped up. Take a screenshot and add it to your post. It will upload as an attachment .).