1. Windows Central Question's Avatar
    I updated to Windows 10 a little bit ago on an older Dell Inspiron laptop. I regularly use the laptop for picture editing. Since updating about every 30 seconds the desktop and task bar will go black, then reload. It shuts down any files I have open, which is super annoying when I'm trying to move pictures from my camera card to my external hard drive. And, actually, when I try to move pictures, as of today it's shutting down almost immediately.

    A techy friend thought it was a virus and had me download MalwareBytes. (We used Bullguard for antivirus protection). Malwarebytes found some malicious files, and I deleted all of them. But, the problem is continuing. What do I do next? I am so frustrated by this problem.

    I did a quick search of the forum for this question and didn't see it on another thread.
    09-06-2016 09:15 AM
  2. Maurizio Troso's Avatar
    I updated to Windows 10 a little bit ago on an older Dell Inspiron laptop. I regularly use the laptop for picture editing. Since updating about every 30 seconds the desktop and task bar will go black, then reload. It shuts down any files I have open, which is super annoying when I'm trying to move pictures from my camera card to my external hard drive. And, actually, when I try to move pictures, as of today it's shutting down almost immediately.

    A techy friend thought it was a virus and had me download MalwareBytes. (We used Bullguard for antivirus protection). Malwarebytes found some malicious files, and I deleted all of them. But, the problem is continuing. What do I do next? I am so frustrated by this problem.

    I did a quick search of the forum for this question and didn't see it on another thread.
    That's happens when explorer (the name the whole desktop is called in system) crashes. It happenes in case of files / disk corruption or a malware

    Scan usb devices too with antivirus
    Then make a complete checkdisk of your disk and external devices
    09-06-2016 10:11 AM
  3. Chintan Gohel's Avatar
    I updated to Windows 10 a little bit ago on an older Dell Inspiron laptop. I regularly use the laptop for picture editing. Since updating about every 30 seconds the desktop and task bar will go black, then reload. It shuts down any files I have open, which is super annoying when I'm trying to move pictures from my camera card to my external hard drive. And, actually, when I try to move pictures, as of today it's shutting down almost immediately.

    A techy friend thought it was a virus and had me download MalwareBytes. (We used Bullguard for antivirus protection). Malwarebytes found some malicious files, and I deleted all of them. But, the problem is continuing. What do I do next? I am so frustrated by this problem.

    I did a quick search of the forum for this question and didn't see it on another thread.
    try running a sfc scan to see if the OS has an issue
    Also update your OS if there are any updates pending

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    09-12-2016 07:01 AM

Similar Threads

  1. Replies: 2
    Last Post: 09-29-2016, 09:53 AM
  2. Windows 10
    By Anand Sankar in forum Ask a Question
    Replies: 3
    Last Post: 09-06-2016, 07:53 PM
  3. Samsung patent filing imagines Android and Windows running at once on one phone
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 09-06-2016, 08:30 AM
  4. Ecobee3 is the best smart thermostat for Windows 10 period
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 09-06-2016, 07:11 AM
  5. How to use Fitbit for Windows 10 Mobile
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 1
    Last Post: 09-06-2016, 06:39 AM
LINK TO POST COPIED TO CLIPBOARD