09-14-2016 08:38 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    I'm using a Lumia 640xl with windows 10 mobile. In setting "Living images" toggle button is present, but pics are clicked as normal ones. It was working fine with windows phone 8.1.
    Note: My Camera app is up to date and my OS version is 10.0.14393.67.
    09-08-2016 02:39 AM
  2. Zachary Boddy's Avatar
    Zachary Boddy
    Trusted Member
    It could be one of two things. Either the camera is not detecting motion and therefore not taking a Living Image, or the Photos app simply won't show you the Living Image version of the photo.
    1) Try experimenting with photos to see if you can get a Living Image to take when there's lots of motion
    2) Make sure your apps are updated and keep viewing the photos that are supposed to be Live, swipe to the next photo, then swipe back (repeat a few times)

    Beyond what I've said here it's probably a bug that you need to report to Microsoft through the Feedback Hub. I would suggest a hard reset but I'm not sure it would be worth the hassle to you to try and fix a small feature when the "fix" might not even work.
    Chintan Gohel likes this.
    09-08-2016 03:49 AM
  3. AndyCalling's Avatar
    AndyCalling
    Living Images are no longer available for phones below the Lumia 950. I guess they will eventually hide the option so as not to confuse. It's a bit like the removal of 5.1 audio recording for videos I suppose. I'm kind of getting used to the steady reduction of features on Microsoft phones so I expect it now, but it still provokes a sigh.
    09-08-2016 05:33 AM
  4. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by AndyCalling
    Living Images are no longer available for phones below the Lumia 950. I guess they will eventually hide the option so as not to confuse. It's a bit like the removal of 5.1 audio recording for videos I suppose. I'm kind of getting used to the steady reduction of features on Microsoft phones so I expect it now, but it still provokes a sigh.
    any link to confirm what you said?
    09-12-2016 05:06 AM
  5. AndyCalling's Avatar
    AndyCalling
    No, it is simply observation of what's happening. I will refine, as I now hear that x40 Lumias can do this? Seems to be the x30 range and below that have been relegated.
    09-14-2016 07:42 AM
  6. patcherd's Avatar
    patcherd
    The living images on my 640 Xl had the same issue at first but is now working. On .105 update.
    09-14-2016 08:38 AM
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