[Windows Central Question]

I signed up to the windows insider program and now i want to go back to WP8.1. I followed the procedure from here : http://www.windowscentral.com/roll-back-windows-phone-81-windows-10-preview
The recovery tool says Software Package not available for this device.
Can someone help me?

[ashram]

did you use some "unofficial" method to get windows 10 on your phone?
Tried a hard reset?
run the tool, without the phone plugged in, and select my phone was not detected and follow the steps there maybe?

[Chintan Gohel]

I signed up to the windows insider program and now i want to go back to WP8.1. I followed the procedure from here : How to roll back from Windows 10 Mobile preview to Windows Phone 8.1 | Windows Central
The recovery tool says Software Package not available for this device.
Can someone help me?

update the software on the pc and then try again

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