why my alcatel not upen.

[Windows Central Question]

my alcatel idol is not upen to menu every i swicth on always smart phone,alcatel logo. in my screen what is the problem of my phone.. help pls..

 

[Maurizio Troso]

my alcatel idol is not upen to menu every i swicth on always smart phone,alcatel logo. in my screen what is the problem of my phone.. help pls..

Try holding vol down + power 15 secs, then after reboot plug charger

 

[Chintan Gohel]

my alcatel idol is not upen to menu every i swicth on always smart phone,alcatel logo. in my screen what is the problem of my phone.. help pls..

is this the first time it's happened or it has been happening since you bought it?

Can you return it to the store and ask for help?

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