1. Windows Central Question's Avatar
    Hello,

    HP ENVY laptop.

    I need my OEM "Windows 10 HOME" activation key because my Windows 10 is not activated anymore. There is no sticker on my PC and I cannot access the battery.

    I tried my friend "Windows 10 PRO" activation key and now my HP envy laptop is not activated anymore.

    How to find my "Windows 10 HOME" key to restore my PC as it came from factory ?

    I have tried to RESTORE FACTORY SETTINGS but this option does not work, maybe because my activation key is not correct (few other options also are not available because windows 10 is not activated).

    Thank you for your help.
    09-24-2016 04:35 AM
  2. grahamf's Avatar
    Windows doesn't use activation keys anymore for OEM licenses.

    Right-click the bottom left corner of your screen, then click "System"
    Does it say "Windows 10 Home" or "Windows 10 Professional"?

    If it's "professional" you will have to reinstall using 10 Home media as you have the wrong version for your OS license.

    If it's "Home" then something's wrong. It should've activated as soon as you connected to the internet.
    09-24-2016 06:18 AM
  3. Chintan Gohel's Avatar
    Hello,

    HP ENVY laptop.

    I need my OEM "Windows 10 HOME" activation key because my Windows 10 is not activated anymore. There is no sticker on my PC and I cannot access the battery.

    I tried my friend "Windows 10 PRO" activation key and now my HP envy laptop is not activated anymore.

    How to find my "Windows 10 HOME" key to restore my PC as it came from factory ?

    I have tried to RESTORE FACTORY SETTINGS but this option does not work, maybe because my activation key is not correct (few other options also are not available because windows 10 is not activated).

    Thank you for your help.
    It was activated before or the pc is new and has never been activated?
    Try Microsoft support

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    09-25-2016 05:21 AM

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