10-02-2016 01:55 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    My Surface Pro (1st generation) is running Windows 10 and I have it set to update Windows automatically. It's been doing that fine. Recently though I noticed that it always offers me 'Update and shut down' instead of just 'Shut down'. So I let it update. Next time I use the machine and come to shut it down, it makes me update again. And while it's updating, it certainly looks like it's trying to update rather than just shutting down.

    According to my Windows Update history, the last successful update was on 15th September. But it's listing no update failures either, which is suspicious.

    Anyone got any ideas?
    09-30-2016 07:17 AM
  2. Maurizio Troso's Avatar
    Maurizio Troso
    Originally Posted by Windows Central Question
    My Surface Pro (1st generation) is running Windows 10 and I have it set to update Windows automatically. It's been doing that fine. Recently though I noticed that it always offers me 'Update and shut down' instead of just 'Shut down'. So I let it update. Next time I use the machine and come to shut it down, it makes me update again. And while it's updating, it certainly looks like it's trying to update rather than just shutting down.

    According to my Windows Update history, the last successful update was on 15th September. But it's listing no update failures either, which is suspicious.

    Anyone got any ideas?
    Did you tried a "Update and Reboot" instead?
    09-30-2016 11:34 AM
  3. Neil Sands's Avatar
    Neil Sands
    I have tried that. In fact one time I just did that continuously for about five cycles, update and restart, update and restart, update and restart, update and restart, update and restart but it didn't help. :( It still always wants to update, never actually does it, and reports no failures.

    Thanks Maurizio. (I'm the OP by the way, just no longer a guest.)
    09-30-2016 03:45 PM
  4. shmsnh's Avatar
    shmsnh
    Trusted Member
    You could use the Windows Update troubleshoot utility available from Microsoft.
    Chintan Gohel likes this.
    10-01-2016 12:19 AM
  5. bebeji 1111's Avatar
    bebeji 1111
    How many data mb does window 10 updates need.
    10-01-2016 12:27 AM
  6. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by Neil Sands
    I have tried that. In fact one time I just did that continuously for about five cycles, update and restart, update and restart, update and restart, update and restart, update and restart but it didn't help. :( It still always wants to update, never actually does it, and reports no failures.

    Thanks Maurizio. (I'm the OP by the way, just no longer a guest.)
    check in update settings if also have updates set to install for other MS products - try disabling that
    10-01-2016 08:35 AM
  7. Neil Sands's Avatar
    Neil Sands
    Originally Posted by shmsnh
    You could use the Windows Update troubleshoot utility available from Microsoft.
    I've already tried this. It's found nothing wrong.
    10-01-2016 04:50 PM
  8. Neil Sands's Avatar
    Neil Sands
    Originally Posted by Chintan Gohel
    check in update settings if also have updates set to install for other MS products - try disabling that
    That sounds promising. I'll have a look. Thanks.
    Chintan Gohel likes this.
    10-01-2016 04:51 PM
  9. Neil Sands's Avatar
    Neil Sands
    That fixed it thanks Chintan. Thanks also to all who responded.
    10-02-2016 01:55 PM
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