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  1. Windows Central Question's Avatar
    My laptop started updating and then i saw a message below tells me that my laptop will restart several times, then it kept restarting for almost 2 hours. I tried turning off the laptop and removing the battery, but nothing helped. What should i do? Windows won't open at all, it just a black screen with a brand name over and over again
    10-11-2016 12:47 PM
  2. holdum333's Avatar
    Hi Welcome to Windows Central. First off you need to have a little patience. I suggest you try the media creation tool for the anniversary update. Did you ever see a message "Please do not shut off your computer"? Well there's a reason for that!

    It will come the time when you’ll need to troubleshoot or change certain PC settings that you won’t be able to perform while Windows is loaded. Similar to its predecessor, Windows 10 includes the “Windows Startup Settings” – or “Advanced startup” options (formerly known as “Advanced boot options”) – that can help you troubleshoot, diagnose, and fix your PC from virtually any problem that you may come across.

    Advanced startup offers a number of different ways in which you can troubleshoot and fix your PC, and because problems can strike from many different scenarios, Microsoft provides several methods to access these options.

    http://forums.windowscentral.com/ask...ot-finish.html
    How to get the Windows 10 Anniversary Update | Windows Central
    http://pureinfotech.com/access-advan...eshoot-fix-pc/
    Last edited by holdum333; 10-11-2016 at 04:25 PM.
    10-11-2016 04:09 PM
  3. holdum333's Avatar
    Hi! Here's a MS link that will help you decide which recovery option you should choose. Personally I always chose a restore point to a earlier time. I hope you have that turned on!
    https://support.microsoft.com/en-us/...covery-options
    Attached Thumbnails capture27.jpg  
    10-11-2016 04:38 PM

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