1. Windows Central Question's Avatar
    I was trying to open whatsapp and it couldnt open then i kept on trying on the 6th attempt it the screen went black. I tried soft, hard reset and yes the battery was full when this happened.
    Also when i connect it to my laptop it wont be recognized and there is no change.
    please help
    10-13-2016 11:21 PM
  2. Guytronic's Avatar
    Defective battery perhaps?

    Please join Windows Central to continue.
    The community would enjoy helping you solve your problems.
    10-13-2016 11:22 PM

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