1. Windows Central Question's Avatar
    Country - South Africa
    Provider - Vodacom
    OS build: 10.0.14393.321

    Phone was a mess this morning as I got of the plane and couldn't switch the flight mode of, as soon as i tap it, the phone crashed. 4th time lucky.
    Sometimes when i unlock the phone, it crashes.
    It rings and it crashes or it makes noises as it froze.

    Is there a fix for this and fast, its costing me business.
    10-26-2016 05:55 AM
  2. abhishek singh21's Avatar
    perform a soft reset by holding together volume down + power key until phone reboots. This should fix it, do keep us updated about this , and also tell us is this the first time you are facing this issue or has it happened before?

    If you need additional help or want to reply to this thread , learn how to join windows central.
    aximtreo likes this.
    10-26-2016 07:36 AM
  3. Reino Botha's Avatar
    Thanks for your answer. I did the reset. used the Instagram app, pressed the windows button and crash....
    The Crashing started after the last update. The ringing/notification crash started 3 month ago, but only happens once every other week.
    10-26-2016 04:22 PM
  4. Reino Botha's Avatar
    Ok, so last night, the phone would just turn off as if the battery is dead, but it showed 24% power. When i got home to charge it, it continued from 24%. Did a backup, and restored the phone to factory. Lets see if this works before i just drive over it.
    10-28-2016 01:16 AM

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