11-10-2016 10:36 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    Hi, I have a problem. My lumia 830 does a restart if being hit/dropped....
    And i am not talking about big crashes, sometimes it does restart even when i just pick it up coz someone is calling me or put it on table. I think problem is battery since if phone is charging this is not happening (but maybe i am wrong). Does anyone esle had this kind of problem? if so what u suggest to repair it? :)

    Thanks for reply and sorry for my english.
    11-10-2016 08:58 AM
  2. abhishek singh21's Avatar
    abhishek singh21
    Seems to be like loose battery /terminals. has this device met the floor frequently? this is more of hardware issue and your first step should be to visit an authorized service center for an inspection.

    Do manually remove the battery to check for any bumps as well.

    If you need additional help or want to reply to this thread , learn how to join windows central.
  3. abhishek singh21's Avatar
    abhishek singh21
    Ambassador
    Seems to be like loose battery /terminals. has this device met the floor frequently? this is more of hardware issue and your first step should be to visit an authorized service center for an inspection.

    Do manually remove the battery to check for any bumps as well.

    If you need additional help or want to reply to this thread , learn how to join windows central.
    libra89 likes this.
    11-10-2016 10:36 AM
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