1. Windows Central Question's Avatar
    Lumia 1020 64GB records videos perfectly (with sound) on Microsoft camera app but when I try to use the Lumia Camera App for videos, it records loads of disturbance sounds with a very very low real sound in the background.

    I have done the following things to try and fix the issue:

    Factory reset many times without any success.
    I installed a lower firmware using the microsoft utility (8.10.12393.890) - No Success
    Then Upgraded it to 8.10.14226.359 over wifi. - No Success

    Please Help!
    12-11-2016 06:06 PM
  2. abhishek singh21's Avatar
    Lumia camera is obsolete and also wp 8;.1 . As in your case i suggest using the stock camera app as clearly it is an software issue with the lumia camera app.


    If you need additional help or want to reply to this thread , learn how to join windows central.
    Guytronic likes this.
    12-12-2016 04:34 AM
  3. freebazee's Avatar
    Thank you for your reply.

    My other Lumia 1020 on same firmware works just fine with Lumia Camera. Lumia camera maybe outdated but is still far advanced and user friendly than the Stock Camera app. For me the 2 must have basic features of the Lumia Camera app are:
    1) Single finger Zoom in and out
    2) Zoom In & Out while recording a video.

    I would really appreciate for any suggestions.
    12-12-2016 05:02 PM

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