1. Windows Central Question's Avatar
    I upgraded two days ago and would like to revert back. I want to keep my contacts and text messages.

    Before upgrading, I downloaded the Microsoft SMS & Contact Backup. I backed content up to my SD card. I also had the backup functions checked on the device options.

    After upgrading to Win 10, I no longer see the SMS & Contact Backup.

    How should I proceed?

    Thanks!
    12-15-2016 01:54 PM
  2. libra89's Avatar
    Open the messaging app, tap ... and then tap settings. Make sure that message backup is turned on and also for messages to be synced across devices. If you can, I would wait a day for it to backup all of your messages. The messages one is a separate setting from regular device backup!

    Your contacts are in the cloud, so they should all appear when you downgrade. To check this, log into your Microsoft account on a PC to make sure that all of your contacts are there.
    Shamshi-Adad and Guytronic like this.
    12-15-2016 02:02 PM

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