[Windows Central Question]

Actually, the problem occurred for both Edge and Whatsapp. The apps crashed upon launch (Edge showing the launch screen for around half a second before crashing). The apps were working fine before updating. Reinstalling Whatsapp solved the issue, but I could not reinstall Edge due to OS restriction.

I tried a soft reset but the issue persists. I haven't tried hard resetting yet and I do not wish to do this other than as a last resort. Any ideas what to do?

[holdum333]

Hi Welcome to Windows Central! What device are you talking about? If you need more help, please join the forum. We have all the answers here on WC!
http://forums.windowscentral.com/ask...community.html

[tbleong]

Sorry, I thought I was logged on to my account when I posted this. I am using a Lumia 640 XL.

[holdum333]

Hi I don't know Phones! I'm sure you will get a answer soon!

[Svetoslav Marinov]

I have the same problem on Lumia 640.

I already tried soft and hard restart. Other apps could be re-installed which is painfull enough because need to reset everything. Done that yesterday for my mountain navigation whit all maps that need to sinc and it take me an hour. Any ideas what to do with Edge?