1. Windows Central Question's Avatar
    I need to come up with a recovery key.
    01-19-2017 10:21 PM
  2. xandros9's Avatar
    The Recovery Key is not something you just come up with.

    You need the original accountholder/account credentials regardless.
    Guytronic and libra89 like this.
    01-19-2017 10:28 PM
  3. RumoredNow's Avatar
    In a web browser, log into the Microsoft Account associated with the reset device.

    In the top bar, click "Devices" and then "Your devices"

    capture01.png



    Go to the device in question on that page and click the "Get recovery key" link.

    capture02.png



    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    01-20-2017 12:54 PM

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