1. Windows Central Question's Avatar
    Recently, my phone started a new update, which I couldn't cancel, so some gears were showed on the screen and after that a sad smiley face. I couldn't turn on my mobile, every time I tried that the smiley face comes on the screen, so I tried to reset it with schedule of keys I found on microsoft.com but it doesn't work. What can I do now ?
    01-20-2017 06:19 PM
  2. Guytronic's Avatar
    Welcome to Windows Central!
    I urge you to join us here as an active member so that we can offer help.

    We need to have more info such as your OS version and phone model.
    libra89 likes this.
    01-20-2017 06:35 PM
  3. shmsnh's Avatar
    Use the Windows Device Recovery Tool.
    01-21-2017 03:09 AM

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