1. Ejay Lozano's Avatar
    I just noticed today. That my image search through Cortana is acting up on my Lumia L950. Here's what's going on. I search for an image through Cortana, I tap the image tab. Once I find the image I want to see the app crashes. Anyone else experiencing this same behavior on Windows Mobile devices running W10?
    02-16-2017 10:07 PM
  2. eastlawyers1's Avatar
    Reinstalling it again? I don't know much about windowsphone,but it was caused maybe by the compatibility, Has it happened like this before? And sometimes u turn off/on the phone, it can be running.
    02-17-2017 12:56 AM
  3. Ejay Lozano's Avatar
    Cortana cannot be deleted and reinstalled. I tried clearing my browser cookies and clearing the history.
    02-17-2017 02:18 AM
  4. Ejay Lozano's Avatar
    It started working again. I think clearing the browser/cookies and history, fixed it..
    02-17-2017 04:29 PM
  5. jeffchapik's Avatar
    My L640 was doing the exact same thing yesterday. I tried clearing browser cache too, but no luck. I got frustrated and updated to 15031 and it worked again. But maybe that was just coincidence if yours started working again too.

    I know part of Cortana's functionality is server based, so maybe the problem was on their end all along.
    02-17-2017 05:05 PM
  6. Ejay Lozano's Avatar
    What was weird was the same thing was happening on my L920. Once it worked on my L950, it started working again on both devices.
    02-18-2017 06:57 AM

Similar Threads

  1. Cortana vs Siri - who wins?
    By James Falconer in forum Cortana
    Replies: 6
    Last Post: 07-25-2017, 08:04 PM
  2. Cortana no longer suggesting reminders
    By Prjman in forum Cortana
    Replies: 1
    Last Post: 03-07-2017, 08:13 PM
  3. Saving images from email
    By Windows Central Question in forum Ask a Question
    Replies: 2
    Last Post: 02-16-2017, 02:20 PM
  4. Continuum and Cortana Use Together
    By jsjohnson1 in forum Windows 10 Mobile
    Replies: 0
    Last Post: 02-16-2017, 11:34 AM
  5. Replies: 1
    Last Post: 02-15-2017, 03:28 AM