1. Windows Central Question's Avatar
    I understand gadgets all have problems but this time the 950 is restarted way to often, not only that but it feels like Microsoft lets us down on many of these issues where they don't bother replying.
    If this issue does not get resolved I sadly will have to move on from such a potential device.
    I just wish they had the needed service and feedback.
    03-01-2017 11:43 PM
  2. xrs22's Avatar
    Are you on any insider builds?
    03-02-2017 12:01 AM
  3. Ryujingt3's Avatar
    Microsoft not replying to users is common, don't let it get you down. Like xra22 said, are you on Insider Builds? That can make a difference to the overall phone performance, both in software and hardware.
    aximtreo likes this.
    03-02-2017 06:38 AM
  4. AndyCalling's Avatar
    Check your battery. Any signs of swelling and you will get these reboots. Even without swelling, the battery can go bad and cause these things. If your battery is <6 months old, get MS to replace it. Otherwise, you'll have to buy a replacement from elsewhere.
    libra89 likes this.
    03-02-2017 07:24 AM
  5. xrs22's Avatar
    What Andy said too. I had a lot of reboots and thought it was the build but turns out it was the battery. So after a couple of refurbished 950's I got sent a new 950 since there are no 950 batteries anymore at att.
    03-03-2017 07:47 PM
  6. Ryujingt3's Avatar
    Also, do you have any apps that may be consuming too much battery that makes the phone hard and prone to resetting itself?
    03-04-2017 07:08 AM

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