Skype video call icon not active in Lumia 930

braveheart01

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Mar 31, 2017
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Myself and other family members have the Lumia 930 all with latest updates installed..
Have never been able to make a Skype video call. The icon os not selectable.
Is there anything in settings i may have missed or perhaps a known fix?
I also know of others with various Lumia models having same problem...
Have also heard the issue is not the phones but SKYPE and MS and the basic app available in windows store does not support Skype video yet?
Can anyone shed some light please?
With thanks in advance ☺

Also same issue with the Facebook Messenger App..unable to make video calls.
 
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