The Windows 10 April 2018 update has arrived! Get the new Dell XPS 15, starting at $999.99
  1. Windows Central Question's Avatar
    Hello,

    Skype stopped working on WP 8.1 So i tried to update it to WM 10 using Update Advisor app. I took a long time, finally was installed, but I still wasn't able to install Skype.

    I checked for updates and tried to install them, but this broke the phone :( There were only gears and sad face ":-("

    I was able to fix that using Windows Device Recovery Tool, all data from the phone was erased and it was back to 8.1.

    How can I safely update it and install Skype?
    08-23-2017 06:00 AM
  2. TechFreak1's Avatar
    First of all which phone are you trying to install the WM10 on?

    As the method of getting WM10 onto the phone will differ from a certain range of phones, as for instance x20 phones did not go beyond the Threshold 2 update.

    Most phones did not get the WM10 creators update only a handful of phones.

    windowscentral.com/windows-10-mobile-creators-update-only-coming-11-eligible-handsets


    This handy diagram form allaboutwindowsphone.com best explains the upgrade path (albeit it is an old image from last year).

    Source: AllAboutWindowsphone.com

    device-future.jpg


    Please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    Last edited by TechFreak1; 08-23-2017 at 11:23 AM.
    08-23-2017 11:02 AM

Similar Threads

  1. Replies: 1
    Last Post: 09-23-2017, 06:46 PM
  2. MS calendar and contact sync weird issue
    By mikosoft in forum Windows 10 Mobile
    Replies: 0
    Last Post: 08-23-2017, 02:29 AM
  3. Outlook e-mail and calendar stops alone
    By Jean-Louis Chapelier in forum Ask a Question
    Replies: 1
    Last Post: 08-23-2017, 01:42 AM
  4. Replies: 0
    Last Post: 08-22-2017, 07:57 PM
  5. Hulu brings its new interface and live TV to Xbox 360
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 08-22-2017, 05:00 PM
LINK TO POST COPIED TO CLIPBOARD