1. Windows Central Question's Avatar
    I own a Surface RT, recently it bricked and I had to refresh from USB, my only option was to downgrade to 8.0 since then I found I can not get it to upgrade back to the 8.1 I had previously, nor can I sign into Microsoft to get he store update. I know Microsoft is hands off this OS but there must be a work around I have not tried. I attempted to install the update directly but it keeps coming back saying I can not install on this PC. I would appreciate some direction, thank you.
    10-05-2017 10:58 AM
  2. beman39's Avatar
    can't you use the WDRT method? and directly update to the latest version?
    10-05-2017 12:20 PM
  3. dark4une's Avatar
    I'm not sure what that is.
    10-05-2017 12:40 PM
  4. Scienceguy Labs's Avatar
    I own a Surface RT, recently it bricked and I had to refresh from USB, my only option was to downgrade to 8.0 since then I found I can not get it to upgrade back to the 8.1 I had previously, nor can I sign into Microsoft to get he store update. I know Microsoft is hands off this OS but there must be a work around I have not tried. I attempted to install the update directly but it keeps coming back saying I can not install on this PC. I would appreciate some direction, thank you.
    I'm almost positive that you are experiencing the results of a known bug that went out to Windows PCs running Windows 8 and 8.1. Check out this thread:

    https://social.technet.microsoft.com...w8itprogeneral
    aximtreo likes this.
    10-05-2017 12:46 PM
  5. dark4une's Avatar
    If you mean Windows Direct Recovery Tool I have not found one that gives me the 8.1 version. At this point I'm looking for an image since Microsoft pulled it from their downloads.
    10-05-2017 12:46 PM
  6. dark4une's Avatar
    I'm trying that now, thanks
    10-05-2017 12:57 PM
  7. dark4une's Avatar
    I tried the Microsoft approach, the troubleshooter said my registration was either missing or corrupt. I am trying to fix this but so far it is just spinning.
    10-05-2017 01:54 PM
  8. dark4une's Avatar
    I was able to create a second account that logged me into Microsoft but now it says I can only upgrade with administrator account, I looked up how to do it every time I open the CMD prompt and type net user administrator /active:yes it comes back with access denied. I'm going to lunch, hope someone has an idea why this seem so difficult.
    10-05-2017 02:33 PM
  9. Scienceguy Labs's Avatar
    Wow. Sounds like a mess. Sorry that I was way off.
    10-05-2017 03:00 PM

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