[Chintan Gohel]

I'm using a lumia 540 and yesterday I wanted to check for app updates but the store app wouldn't complete the start up process

The windows store logo would show for a second and then this would show.



It says "something bad happened
Unknown layout specified in manifest"

I tested both on wifi and cellular data
I've also soft reset the phone using the key combination

But that screen doesn't go away

What would you recommend?

[TechFreak1]

I'm using a lumia 540 and yesterday I wanted to check for app updates but the store app wouldn't complete the start up process

The windows store logo would show for a second and then this would show.



It says "something bad happened
Unknown layout specified in manifest"

I tested both on wifi and cellular data
I've also soft reset the phone using the key combination

But that screen doesn't go away

What would you recommend?

Try navigating to the store page on your phone, maybe that will force a refresh?:

www.microsoft.com/store/apps/9WZDNCRFJBMP

[anon(7929613)]

Sometimes the is a problem with the home page of the store. You can open store website and install app from there. It will open store and take you to the app's page

[Chintan Gohel]

Try navigating to the store page on your phone, maybe that will force a refresh?:

www.microsoft.com/store/apps/9WZDNCRFJBMP

I tried that but it didn't work

[TechFreak1]

I tried that but it didn't work

Other than redeploying the store app manually but the issue with that is finding a reliable appx file for the store, your other option is a hard reset.. unfortunately.