1. eily96's Avatar
    Hello guys,
    I was using WhatsApp the other day, and I switched to Instagram for a bit, then when I tried to get back to WhatsApp it asked me to enter my phone pin number, even though I didn't enable two steps verification in the app, is it possible that my phone have been hacked, and if so, is there anything I can do to stop it.
    Thank you.
    03-06-2018 07:31 PM
  2. T Moore's Avatar
    What is hacked?
    Is it more likely for your account to be compromised?
    Mailware is not likely on your phone.

    What is the recent activity page for your account?
    https://support.microsoft.com/en-us/...-activity-page
    eily96 and xandros9 like this.
    03-06-2018 10:45 PM
  3. eily96's Avatar
    I don't think it's WhatsApp It's probably the phone , and I'm not even sure about it, but when a pop up screen turns out of no where to ask for your phone pin it makes suspicious, I just want to know if there is a way to make sure my phone is safe
    Thank you
    03-07-2018 09:04 AM
  4. T Moore's Avatar
    See the WhatsApp faq to see when a pin is required.
    could be in a setting for the app
    https://faq.whatsapp.com/
    03-08-2018 12:27 AM
  5. eily96's Avatar
    Yup ,doesn't work I just gave up on the matter, every one keeps saying its a verification code, but I'm sure its not , I'm going to hard reset the phone to make sure nothing is hacked, even though I know wp are near impossible to hack , but to make sure everything stays safe
    Thanks you.
    03-08-2018 05:58 AM

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