1. Windows Central Question's Avatar
    Each time I want to access my window store in my Nokia Lumia 1020, I keep getting this error code 805a0190. I have done soft reset and nothing happened. I went ahead to do hard reset on my phone and yet the error is still occurring. I need help to solve this problem
    gerald kiberu likes this.
    05-15-2018 06:58 PM
  2. Elijah258's Avatar
    Yes with wifi , what do you mean if i use data connection

    By Data connection I mean not using WiFI but the data services provided by your cell provider.

    So I am assuming that you have tried both with no luck.

    I'm wondering if the issue is related to the issue posted in this sticky at the top of the forums (I'm guessing that it is):

    Announcement: Download of Applications

    If it is related, I expect that it will be resolved very soon. Microsoft is aware of the issue and is working on it. Prepaid Gift Balance
    Last edited by Elijah258; 11-12-2018 at 11:17 PM.
    11-12-2018 11:05 PM
  3. FXQA's Avatar
    I've started to have the same exact problem with my Nokia Lumia 920. I feel it's part of MSFT plan to discontinue Windows phones. Too bad, I've been a great fan of Microsoft, I just wished they did things better like providing early notifications on the phone about their plans and providing a solution to transfer all our data to Android or iPhone. Another solution could be to allow us to access the phone's full memory and the apps' memory so we can extract all the data.

    @Microsoft, pls help, pls extend the store life for a few more months or provide us with solutions to transition easily to other platforms.

    if Microsoft doesn't help, then I will not trust its future services anymore, especially those that needs my data, as they are showing they don't care about their customers and fans. The last thing a user want is to have all his or her "data life" ditched away without ways to save and transfer to other platforms.
    I would support and push all state representatives to push laws to regulate tech companies as utilities from now on.
    01-05-2020 01:03 AM
  4. Ryujingt3's Avatar
    Each time I want to access my window store in my Nokia Lumia 1020, I keep getting this error code 805a0190. I have done soft reset and nothing happened. I went ahead to do hard reset on my phone and yet the error is still occurring. I need help to solve this problem
    Are you using W10M or WP8.1? If it's Windows Phone 8.1 then MS discontinued the Store recently and so you will always get that error.

    You have to upgrade your phone to W10M in this case.

    I've started to have the same exact problem with my Nokia Lumia 920. I feel it's part of MSFT plan to discontinue Windows phones. Too bad, I've been a great fan of Microsoft, I just wished they did things better like providing early notifications on the phone about their plans and providing a solution to transfer all our data to Android or iPhone. Another solution could be to allow us to access the phone's full memory and the apps' memory so we can extract all the data.

    @Microsoft, pls help, pls extend the store life for a few more months or provide us with solutions to transition easily to other platforms.

    if Microsoft doesn't help, then I will not trust its future services anymore, especially those that needs my data, as they are showing they don't care about their customers and fans. The last thing a user want is to have all his or her "data life" ditched away without ways to save and transfer to other platforms.
    I would support and push all state representatives to push laws to regulate tech companies as utilities from now on.
    All companies have to move forwards. Unfortunately this is not without its casualties in terms of customers, but MS can't be expected to support obsolete technology forever. As said, you also have to upgrade your phone to W10M, if that is possible, and use the Store there.
    Laura Knotek and FXQA like this.
    01-05-2020 03:18 AM
  5. ralphmcfarland's Avatar
    Hello, I had the same error on my nokia lumia 720. Nothing worked for me. Steve Litchfield has published an article about this error code on Allaboutwindowsphone: Microsoft could have done better than... "Error code 805a0190"!:

    http://allaboutwindowsphone.com/feat..._done_bett.php

    01-15-2020 06:00 AM
  6. FXQA's Avatar
    Thanks Ryujingt3 for the solution, not a great one but it's perhaps the only way. I'm just trying to save my text msgs/SMS to transition to an Android phone as I'm missing the 'contacts + message backup' app in my Settings.
    i just wished MSFT developed and made all the tools available to export to different platforms and pushed them as a software update for its customers and communicated better, before ditching all of us...
    01-20-2020 07:01 PM
  7. Ryujingt3's Avatar
    Thanks Ryujingt3 for the solution, not a great one but it's perhaps the only way. I'm just trying to save my text msgs/SMS to transition to an Android phone as I'm missing the 'contacts + message backup' app in my Settings.
    i just wished MSFT developed and made all the tools available to export to different platforms and pushed them as a software update for its customers and communicated better, before ditching all of us...
    I had the same issue. I just ended up manually adding all my contacts to MS's services myself. It was easier in the long term.
    01-21-2020 02:58 AM
  8. gerald kiberu's Avatar
    What if i need to sign microsoft account it shows error code and even on store
    02-13-2020 01:20 PM
  9. Ryujingt3's Avatar
    What if i need to sign microsoft account it shows error code and even on store
    What is the error code that you get? Can you give us more information?
    02-17-2020 09:53 PM

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