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01-26-2019 08:22 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    I moved photos from the sd card to a folder in pictures; when trying to view the photos; I am receiving the message that preview is unavailable. The folder itself shows that the photos are there until clicked on to view them
    01-13-2019 11:31 PM
  2. Joan482's Avatar
    Joan482
    I ran into the same problem today! It took me forever to figure it out but it ended up being very simple. I accidentally had the camera mode set to "clipboard" when I was taking the pictures Burger King Feedback. This saves the pictures to the camera and not the SD card. I had to select each picture individually and save it to the SD card on the camera before transferring the SD card to the computer.
    Last edited by Joan482; 01-28-2019 at 03:19 AM.
    01-26-2019 03:49 AM
  3. Ryujingt3's Avatar
    Ryujingt3
    Trusted Member
    Q&A Team
    Originally Posted by Windows Central Question
    I moved photos from the sd card to a folder in pictures; when trying to view the photos; I am receiving the message that preview is unavailable. The folder itself shows that the photos are there until clicked on to view them
    Are you sure that the files copied correctly? If not, they would not be able to be previewed (i.e. damaged).
    01-26-2019 08:22 AM
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