1. Bfalcon1's Avatar
    I am hoping I can solve this issue. I really like the Outlook for Android app. The one issue I have is after adding two Gmail accounts and my Outlook.com email I have issues with the contacts. I sync all 3 but some contacts do not populate when starting an email. Or if I do a search for a contact it does not appear or only the email address does. If I use the Gmail app to send an email the contacts name appears in the to field as soon as I start typing. For the Outlook app to be useful the contact situation needs to improve. Any suggestions for I really like the app. Thank you!
    01-23-2019 06:26 AM
  2. charlatan1978's Avatar
    Hi, have you tried the obvious like reinstalling the Outlook app?
    Bfalcon1 likes this.
    01-23-2019 08:26 AM
  3. Bfalcon1's Avatar
    Hi, have you tried the obvious like reinstalling the Outlook app?
    Yes...multiple times. That is why I don't know what to do. Maybe let it sync overnight?
    01-23-2019 10:08 AM
  4. Ryujingt3's Avatar
    Yes...multiple times. That is why I don't know what to do. Maybe let it sync overnight?
    From my brief experience, syncing Gmail in the Outlook mail app never works 100%. For example, the calendars don't sync between accounts (at least for me). I ended up just having to bite the bullet and keep my Outlook email account in the Outlook app and my Gmail accounts in the Gmail app.
    Laura Knotek and Bfalcon1 like this.
    01-24-2019 05:16 AM
  5. G4Grandad's Avatar
    I found Outlook worked really well on Android for a long time until various updates to the app ruined it. Inexplicably, the app began eating the battery on my Samsung Note. I contacted the Outlook Help team who tried their very best to help me but nothing they suggested worked. Eventually I disconnected my Gmail accounts and have kept Gmail and Outlook separate ever since and the battery life returned to normal.
    Bfalcon1 likes this.
    01-24-2019 06:04 AM
  6. Bfalcon1's Avatar
    Thanks for the responses. I went back to the Gmail app and added my Outlook account to it along with two Gmail accounts. Everything works well.
    01-24-2019 08:14 PM
  7. Ryujingt3's Avatar
    Thanks for the responses. I went back to the Gmail app and added my Outlook account to it along with two Gmail accounts. Everything works well.
    Thanks for the update. I am glad that you have it working now.
    01-25-2019 08:05 AM

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