1. Windows Central Question's Avatar
    So, just installed Windows 10 on my new build yesterday. All was well, started the download for Anthem this morning, but I had to leave before it finished. When I got home, screen was blank, wouldn't respond. Rebooted, blue screen "kernel security check failure", reboot again "page fault in non paged area", reboot still again and it was an error with acpi.sys, once more and it's "system thread exception not handled"

    So, I should just reinstall, right? I hadn't really put much on it yet -chrome, Illustrator, a couple games off Origin, a ton of fonts and transferred a lot of my design stuff off my laptop.

    Is it a case of exceptionally bad luck, or is there something maybe that caused it...?
    01-24-2019 02:18 PM
  2. Golfdriver97's Avatar
    Welcome to the forums. We're all of the parts new? The BSOD usually indicates a hardware fault.

    What storage drive did you put Windows on?

    Could you list all the parts you used as well?
    01-24-2019 04:58 PM
  3. Ryujingt3's Avatar
    The 'Fault in non-paged area' could suggest bad RAM. If you boot up on, say the default VGA graphics (not using the dGPU) does it boot? Similarly, if you try removing each RAM module, one at a time, does it boot up? What I am saying is that it may be caused by your RAM or graphics hardware.
    SpotUs likes this.
    01-25-2019 08:05 AM
  4. SpotUs's Avatar
    Sorry, had trouble figuring out how to reply here, and I guess my first one didn't go through.
    Ryujingt3 - It was indeed the RAM. Swapped in a stick from my daughter's computer - voila. Working perfectly. Defective stuff it's on its way back to Amazon, and new stick is coming.

    Thanks for the replies. I was so pleased with myself, as this was my first build. It was rather disheartening to have it crash and burn, haha. At least it was an easy fix.
    01-26-2019 05:47 PM
  5. Ryujingt3's Avatar
    Sorry, had trouble figuring out how to reply here, and I guess my first one didn't go through.
    Ryujingt3 - It was indeed the RAM. Swapped in a stick from my daughter's computer - voila. Working perfectly. Defective stuff it's on its way back to Amazon, and new stick is coming.

    Thanks for the replies. I was so pleased with myself, as this was my first build. It was rather disheartening to have it crash and burn, haha. At least it was an easy fix.
    Brilliant! Well done for fixing it!
    01-30-2019 08:57 AM

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