My new computer was "idling" when the screen went black. Manually powering off ad back on generates the animated circular dots and the HP logo for awhile, but then the screen goes back to black. If I leave the machine on, sometimes it cycles back through and starts over. There are no error messages, but it never boots properly. I can get to BIOS and Windows Recovery, but no bootup to Windows.
In the short time I had the computer, I did not activate an Administrator account or make a Windows 10 recovery disc or drive. I did not make a system repair disc.
Many of the Recovery Tools tasks that might be helpful (such as Bootrec.exe) are not available without the administrator account. Without administrator priviledges, the recovery tools did allow restoring Windows 10 to factory condition, which I did. That doesn't fix the bootup problem. I also restored the BIOS to factory specs, and that didn't help either.
How do I get Windows 10 to boot again?
In the short time I had the computer, I did not activate an Administrator account or make a Windows 10 recovery disc or drive. I did not make a system repair disc.
Many of the Recovery Tools tasks that might be helpful (such as Bootrec.exe) are not available without the administrator account. Without administrator priviledges, the recovery tools did allow restoring Windows 10 to factory condition, which I did. That doesn't fix the bootup problem. I also restored the BIOS to factory specs, and that didn't help either.
How do I get Windows 10 to boot again?
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