1. yeto's Avatar
    I am trying to sideload an app I created in AppStudio. I have a Nokia 822 Verizon W8 phone. When I try the following step:

    >>>"Before you install your Windows App Studio apps you must install this certificate on your phone (click here).<<<

    A "key" shows on the screen and says "tap to open". I tap the screen and nothing happens. What am I doing incorrectly?

    Thanks in advance for any help,
    11-04-2014 07:08 AM
  2. yeto's Avatar
    I keep getting this message when trying to install the app.

    >>>Can't install company app. Before you can install this app. you need to add a Microsoft Corporation company account. Contact your company's support person for help.<<<

    I have "tried" to install the certificate but it stays on the "key" screen and never seems to fully download. Any ideas as to what I could be doing incorrectly?

    Thanks in advance for any help,
    NaMit GrOver likes this.
    11-05-2014 09:14 AM
  3. vineet_vpns12's Avatar
    I'm having the Same problem.
    Please some one reply.
    Your small help would be appreciated.
    NaMit GrOver likes this.
    11-06-2014 03:03 AM
  4. NaMit GrOver's Avatar
    M having exactly same problem! N it is ******* me off :( please anyone help
    11-06-2014 07:21 AM
  5. ArjanNL's Avatar
    Same here...
    11-06-2014 07:22 AM
  6. fiveaces01's Avatar
    When you open the email tap 1st on Install certificate...it will seem that nothing happens...then tap on the name of your app..it should indicate a download..then check your list of apps and it should be there
    11-06-2014 07:42 AM
  7. PepperdotNet's Avatar
    "should" is the operative word here. It used to work that way and now it doesn't.
    11-06-2014 09:13 AM
  8. fiveaces01's Avatar
    Make sure you are downloading the "installable" app
    11-10-2014 11:09 AM
  9. PepperdotNet's Avatar
    I got this today from Microsoft App Studio forum. I just checked, and the problem is indeed resolved.

    Hello everyone,

    First we would like to apologize for the inconvenience that the failing cert has caused for any of you.

    Next, We would like to let you know that the problem is now resolved. We had loaded the wrong cert into the latest site revision, which is now fixed.
    Please go ahead and load the cert again, and it will now allow you to properly load it as well as your app package.

    Again we are very sorry for the inconvenience.

    The App Studio Team

    The Microsoft Developer Network
    11-11-2014 11:34 AM
  10. walpy207's Avatar
    I haven't created an app, I'm trying to install DP on my Icon... Still the Tap to Load key from the email doesn't work. I'm not good with this stuff... any help is more than welcomed!
    11-13-2014 01:16 PM
  11. Ruslan.al's Avatar
    Go to Settings > storage sense.
    Change "Store new downloads.." and "Store new aps.." from SD to the Phone
    Now try to install it again.
    11-29-2014 11:23 PM

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