EA Access hub not installing in my Xbox One

[prince singh5]

Recently I am facing the app installation issue in Xbox One
Only the Ea Access Hub were not installing..its installed before but an update came of ea access that were also not installing..so I just uninstall the app ..and try to install again from there its not been installing..i contact Microsoft but it didn't figure it out
Ea support not responding my case its 2 weeks
I have 1 year subscription of ea access .
Please help me..its annoying too much
If any have same app installation issue in Xbox One
Please help me to figure it out

 

[Witness]

I'd suggest backing up all your game saves to OneDrive and just doing a Factory Reset on your XBOX One.

 

[prince singh5]

That's the only way?