1. fermagodiez's Avatar
    My Hp elite x3 dont red de qr code only me??

    Any solution?

    And my phone is working reallllly slow.

    Best
    09-05-2016 01:00 PM
  2. ads13's Avatar
    My Hp elite x3 dont red de qr code only me??

    Any solution?

    And my phone is working reallllly slow.

    Best
    Try to do Soft reset then check it again.
    keep update your phone.

    Are you using AU Non -insider (14393.xxx) or 14915*.
    * Open Settings> type ' about ' in settings search bar.
    Under About, check OS build.
    TechFreak1 likes this.
    09-05-2016 01:40 PM
  3. fermagodiez's Avatar
    I try doing a soft reset the same.


    Im insider i have the last update 1607

    Any solution?

    Best
    09-05-2016 02:18 PM
  4. 4everForever's Avatar
    Is it because current elite x3 camera firmware doesn't support QR code reading?
    09-05-2016 07:11 PM
  5. anthonyng's Avatar
    You'd only use web WhatsApp in continuum, so on continuum desktop, open edge, goto web.whatsapp.com then you'll as barcode.

    Now pick up the phone, open the WhatsApp app, goto the web WhatsApp in the settings, point to the qr code on the continuum big screen.

    Don't think you can use web.WhatsApp.com while on mobile only though
    09-05-2016 11:31 PM
  6. realbart's Avatar
    You'd only use web WhatsApp in continuum, so on continuum desktop, open edge, goto web.whatsapp.com then you'll as barcode.
    Now pick up the phone, open the WhatsApp app, goto the web WhatsApp in the settings, point to the qr code on the continuum big screen.
    Don't think you can use web.WhatsApp.com while on mobile only though
    I want to use web WhatsApp on my regular laptop, of course.
    The problem is, WhatsApp stopped recognising QR codes.

    Is it because current elite x3 camera firmware doesn't support QR code reading?
    It's probably because Microsoft removed QR code regognistion from Windows. We're not the only ones with this problem. I hope it'll work after we got the Anniversary update
    09-06-2016 06:08 AM
  7. fermagodiez's Avatar
    Im insider so i have the Anniversay update and... not work :( :(
    09-06-2016 08:08 AM
  8. RumoredNow's Avatar
    Scan - QR Code and Barcode Reader is working fine on my AU device (L1520.3).

    I'd look to the App Developer for a solution. It's not like scanning simply cannot be done.
    TechFreak1 likes this.
    09-06-2016 10:48 AM
  9. anthonyng's Avatar
    Im insider so i have the Anniversay update and... not work :( :(
    I wonder if trying to scan the screen is giving the elite x3 problems. Can you print the barcode out and scan it on a piece of paper?
    09-07-2016 12:46 AM
  10. fermagodiez's Avatar
    Not working :(
    09-07-2016 09:54 AM
  11. realbart's Avatar
    When will the Windows Anniverary Edition become available?
    09-14-2016 10:33 AM
  12. Ryan Smith23's Avatar
    Anyone have a solution to this yet? I just got an Elite x3 today, and I'm having this problem as well. I updated my phone as much as it could be, but I'm not in any of the Insider rings or anything.
    10-12-2016 07:35 PM
  13. redeyes717's Avatar
    10-17-2016 05:16 AM
  14. Ryan Smith23's Avatar
    I tried the WhatsApp beta. It didn't make a difference.

    I'm only on the production ring for W10Mthough. Is anyone on the Insider program faring any better? I emailed WhatsApp, and they said they're aware/working on it, and couldn't give me any other details.
    10-17-2016 02:09 PM
  15. redeyes717's Avatar
    Microsoft just released a new camera app for those on fast ring. it should be worth a try.


    @pradeepviswav
    Oct 18, 2016 at 7:18 GMT

    Microsoft today released a major update to its camera app for Windows 10 devices in the Fast Ring. This new update v1016.11 comes with updated UI, new Time lapse feature and more.
    10-18-2016 03:40 AM
  16. SirGader's Avatar
    Facing the same issue and becoming increasingly annoyed.
    10-19-2016 10:50 AM
  17. toraji's Avatar
    Purchased the Elite yesterday and was disappointed to find out Whatsapp web does not work because of camera issues. I was not aware of this problem. Pretty annoying since i use the web version more then anything else. I might even return the Elite since I wonder how long it will take before HP comes with a solution, people are complaining from the moment the elite was available so it must be a hard fix and I am not sure if i can wait that long.....
    10-28-2016 09:21 AM
  18. adbolleman's Avatar
    Same here, bought the x3 a few days ago and i find that quite a few apps that worked just fine on my 1520 don't work on my x3. Same Mobile build on both phones. Indeed WhatsApp on my pc can't start up any longer, several apps that worked just fine on my 1520 don't work on the x3 e.g. Office lens. Furthermore I have to reboot my phone frequently to reactivate basic functionality. Especially watching clips or film is very challenging for my x3. Overall I am beginning to regret getting this phone
    the overall experience on my 1520 was better.
    11-10-2016 09:40 AM
  19. adbolleman's Avatar
    Just wrote a long reply on my x3, but it vanished into thin air. Back on my 1520 because that actually works. I have the same problem with whatsapp. Other problems with the x3 relate to watching video and film, I often have to restart the phone to make it work. Apps that worked just fine on my 1520 don't work on my x3. Overall I'm disappointed about the x3, it costs a fortune and it underperforms in comparison to my three year old 1520. I lost all the Lumia apps and features, its not any faster than my 1520 and the camera has lost the option of living images. Im seriously considering returning this phone. The things it adds, like the iris and fingerscanner, continuum and waterproof don't outweigh the malfunctioning apps and lost functionality. I guess it needs a few more firmware updates to make it work. Unbelievable.
    11-10-2016 09:52 AM
  20. adbolleman's Avatar
    Same here, im running in to all sorts of small inconveniences with the x3. I can't believe they are doing another 950 thing.
    11-10-2016 09:54 AM
  21. adbolleman's Avatar
    Ok, I guess there is a delay in posting a reply. I apologize for repeating myself too many times.
    11-10-2016 11:31 AM
  22. Ryan Smith23's Avatar
    Works now, with the latest firmware update. Woo!
    11-23-2016 12:33 AM
  23. redeyes717's Avatar
    great news, finally
    11-23-2016 07:25 AM
  24. toraji's Avatar
    Funny, I wrote them another piece of feedback yesterday through their survey email......
    :-)..

    Happy it works now, it makes the X3 a lot more friendly to use cause this was my main complain about this phone. Also happy i did not return it because this phone has a lot going for it.
    11-23-2016 08:30 AM

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