Windows button not working after upgrade to W10 ?

[simoncbradley]

Morning,

I recently had a problem with my previous W10 upgrade which resulted in UK HP Support (excellent service btw) sending me a recovery USB drive which took me back to 8.1, and I then fully upgraded again to 10, have loaded HP Support Assistant and fully updated everything, and all is running like a champ, except the Windows button at the bottom centre of the device no longer functions.

It's not a major issue because the Windows logo on the bottom left of the screen is constantly visible to take me back to my home page, but my question is SHOULD the Windows button still function in W10 ? If so, what should it do - just return me to home screen I presume ?

I did ask HP support who told me he didn't have a Stream 7 to hand running W10 so he didn't know (only blemish on otherwise good service) so I thought I'd ask here. Any thoughts ?

Thanks,
Si

 

[Jonathan Lyman]

Reinstall all the drivers and it should be fixed

 

[simoncbradley]

Thanks Jonathan, had already done that via HP Assistant tool, but then installed them all again manually and we're fine. Thanks, Si