1. James Smith23's Avatar
    A few days ago i performed a factory reset on my HTC 8S it worked perfectly fine and i've been using it since , however about 1 hour ago i was prompted to perform a system update.
    I accepted the update and the screen switched to the Update screen however everything was dimmed out and i couldn't do anything, then the phone switched off and Back on again , this is where i encountered the "spinning cogs" screen , i've experienced this once before and a soft reset solved the problem and the phone worked fine , However this time upon performing the soft reset the phone switched off and on again , displayed the HTC logo screen then goes black for a random amount of time (usually between 2-10 mins) then switches off again and the whole process repeats!

    Please can anybody help me ? It's really starting to stress me out and im worried it might be bricked!

    - James
    11-22-2013 07:18 PM
  2. James Smith23's Avatar
    -----UPDATE-----

    I left the phone overnight , continually turning on and off, woke up this morning and i noticed the battery had died , i plugged it into the charger and as always it turned on yet once again the proccess repeated. Is my phone bricked ? is there anyway i can fix this?!?! Please help!
    11-23-2013 06:04 AM
  3. unnatixlr8's Avatar
    fully charge your phone and perform a hard reset.. this fixed my L620.
    11-23-2013 06:42 AM
  4. jonathan sink's Avatar
    I had a 920 do this the only thing that helped was them replacing it with a new one.
    11-23-2013 06:49 AM
  5. James Smith23's Avatar
    i've treid a hard reset already , Im on the phone to customer service and they've had me do a reset using the UP volume key and the power key whilst connected to a computer, this sent it to a lightning bolt and a cog , he's then asked me to turn it off and on again which just sent it back to the endless sequence again. if i get it back to the Lighting bolt screen is there anyway to fix it from there
    11-23-2013 06:52 AM
  6. James Smith23's Avatar
    Thats what im afraid of, my warranty is no longer valid so i cant get a replacement on my contract :/
    11-23-2013 06:54 AM
  7. James Smith23's Avatar
    im being told multiple ways to perform a hard reset , can someone please tell me the correct way ? im using a HTC 8S
    11-23-2013 07:16 AM
  8. James Smith23's Avatar
    okay i've performed a Hard reset and my phone has switched on and into the Lighting bolt and gear screen! its been like this for a few minuets now , any idea what i do now?
    11-23-2013 07:35 AM
  9. jonathan sink's Avatar
    Its in the forum somewhere. If I remember correctly do the normal reset (down/power) when the Nokia logo comes back up you press down up camera down. I think that's it but I know for sure you can find it in the forum.
    11-23-2013 12:59 PM
  10. QuadraFX's Avatar
    Its in the forum somewhere. If I remember correctly do the normal reset (down/power) when the Nokia logo comes back up you press down up camera down. I think that's it but I know for sure you can find it in the forum.
    Nokia logo on HTC ? Really ? WAKE UP !
    11-26-2013 05:42 AM
  11. shmsnh's Avatar
    To perform a hard reset:
    Power off. Press volume down until an exclamation mark appears. Press volume up, volume down, power, volume down (in that order).
    It will take a while to finish.

    This is Microsoft's way of hard reset. Hopefully, it'll work for you.
    11-26-2013 11:39 AM

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